Privacy Policy

Last modified: 3rd December 2019

CookAid is a mobile app for iOS and Android devices featuring over 300,000 recipes and nutritional information in more than sixty languages from around the world. This Privacy Policy explains our information practices; for example, it outlines what information we may collect and how this affects you. It also explains steps we take to protect your privacy, like building CookAid in a way that sensitive information is not stored and giving you control over how you use our services.

When we refer to "CookAid", "CookAid Ltd.", "CookAid Limited", "we", or "us", we mean CookAid as a company. This Privacy Policy ("Privacy Policy”) applies to our app, services, features, software, and website (together, "Services”) unless specified otherwise.

Information We Collect

CookAid receives or collects information when we operate and provide our Services, including when you install, access, or use our Services.

Usage and Log Information: We may collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.

Transactional Information: If you pay for our app or Services, we may receive information and confirmations, such as payment receipts, including from app stores or other third parties processing your payment.

Device and Connection Information: We may collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address and device identifiers.

Cookies: We may use cookies to operate and provide our Services, improve your experiences, understand how our Services are being used and customize our Services. For example, may use cookies to remember your choices, such as your language preferences and otherwise to customize our Services for you.

Third-Party Providers: We may work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we may work with companies to distribute our apps, provide our infrastructure, delivery, and other systems, supply recipes and ingredients information, process payments, help us understand how people use our Services and market our Services. These providers may provide us information about you in certain circumstances; for example, app stores may provide us reports to help us diagnose and fix service issues.

Third-Party Services: We may allow you to use our Services in connection with third-party services. If you use our Services with such third-party services, we may receive information about you from them. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.

How We Use Information

We use the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.

Our Services: We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We understand how people use our Services, and analyze and use the information we have to evaluate and improve our Services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us. We use cookies to operate, provide, improve, understand, and customize our Services.

Safety and Security: We verify activity and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally.

Communications About Our Services: We communicate with you about our Services and features and let you know about our terms and policies and other important updates. We may market our Services from time to time.

Information You and We Share

You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.

Third-Party Providers: We may work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. When we share information with third-party providers, we require them to use information in accordance with our instructions and terms or with express permission from you.

Third-Party Services: When you use third-party services that are integrated with our Services, they may receive information about what you share with them. If you interact with a third-party service linked through our Services, you may be providing information directly to such third party. Please note that when you use third-party services, their own terms and privacy policies govern your use of those services.

Assignment and Transfer

All of our rights and obligations under our Privacy Policy are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.

Law and Protection

We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, of CookAid, or of others.

Global Service

You agree to our information practices, including the collection, use, processing, and sharing of your information as described in this Privacy Policy, as well as the transfer and processing of your information to any country where we have or use facilities, service providers, or partners, regardless of where you use our Services. You acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country.

Updates to Our Policy

We may amend or update our Privacy Policy from time to time. We will provide you notice of amendments to this Privacy Policy, as appropriate, and update the "Last Modified” date at the top of this Privacy Policy. Your continued use of our Services confirms your acceptance of our Privacy Policy as amended. If you do not agree to our Privacy Policy as amended, you must stop using our Services. Please review our Privacy Policy from time to time.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@cookaid.net. For information on how to provide feedback or how to report a bug in the app, please click here.